Frequent Asked Question

Shuttle bus timings vary in different car parks but it should not be more than 20 mins. Please check more info section on the car park you are choosing.
Yes, you can, our customer service team is glad to answer any queries and make a booking for you.
Please make a note of your booking reference, telephone number for the car park and directions for the car park or if you are a smartphone user you can show the booking confirmation to the car park representative on your arrival.
Check your booking confirmation for arrival procedure and the car park telephone number. Airport Parking Deal is a booking agent and will not be meeting you at the airport meeting point. 
You can change dates(Except Saver/Non-Flexible products), timings, flight number, vehicle details during office hours on 03301132120 or leave a ticket at  where our customer services team will be happy to assist you.
Our car parks keep track of any changes in the flight schedule, you don’t need to worry if you arrive before midnight. If you arrive after midnight, there is £10 charge payable to the car park directly. If you are arriving earlier than expected, please contact the car park to arrange your vehicle to be ready for collection. Any part stays would still be charged the full booking price.
Normally between 2-3 hours before your flight departure. For domestic flights, we suggest 2 hours and for international flights for 3 hours.
You can call our customer support team on 03301132120 or and we can help to generate a copy of your booking confirmation.
This is based on how the car parks calculate their prices. Our system calculates your departure or arrival date as a one day (Midnight till Midnight)
Our team is focused on customer complaints. You can contact us , you will receive a response within 10 working days. Airport Parking Deal is a booking agent, we will not be responsible for any complaints regarding damages or car park service itself. We always try to emphasis our car parks to provide the best service to our customers and minimise the negligence. We suggest all our customers make sure they check their vehicle before leaving the car park or upon collection at the meeting area.
Meet & Greet/ Valet Parking: When you arrive at the parking facility, you leave your vehicle with staff at the entrance and it will be parked for you. The location will keep your keys in their lockbox.

Park And Ride: When you arrive at the parking facility, you will park your vehicle yourself and use shuttle service at the airport.